Outcomes and Indicators for 2006

People In Need
Individual & Family Services
1 Families and individuals avoid hunger
I: 100% qualify receive food assistance
2 Families and individuals avoid eviction, foreclosure and utility disconnection
I: 100% of those who meet the guidelines received financial assistance to halt eviction, foreclosure and utility disconnection
3 Families and individuals obtain free recycled clothing
I: 100% obtained clothing

In Home, Professional Medical Services & Medication Management
1 Elderly and disabled able to remain living in their homes avoiding premature nursing home placement
I: 96% of elderly and disabled clients remained in their homes avoiding premature nursing home placement
I: 96% surveyed clients indicated they were satisfied with the quality of services provided
2 Homebound clients receive needed vaccinations
I: 100% of eligible homebound clients received flu shot
3 Low income seniors receive nutritional supplements to help them gain or maintain weight
I: 100% of clients maintained or gained weight while receiving supplements

Senior Meals
1 Participants receive balanced, daily noon meal
I: 100% participants eat a balanced, daily noon meal
2 Participants enjoy volunteering and socialization activities
I: 100% surveyed participants indicate a better quality of life because of activities offered

Mobile Meals
1 Homebound participants receive daily, balanced meals
I: 100% of 16 route slots filled
2 Participants receive personal visit 5 times a week from volunteer drivers
I: 100% of homebound participants received additional assistance


Personal Independence & Community Involvement
RSVP
1 Volunteers have improved quality of life
I: 94% of surveyed volunteers say volunteering keeps them active; 98% say the experience is meaningful, gives them more social interaction and helps them meet new people; 88% say volunteering keeps them from feeling lonely
2 Volunteers impact community issues
I: 31% volunteers working to help address hunger issues, 2% volunteers working on literacy issues
I: 93% volunteer in order to help other people
3 Seniors, low-income persons and disabled individuals receive tax assistance
I: 100% of those eligible received tax assistance they needed
4 Persons eligible for Medicare Part D Prescription Drug benefits are provided with information and enrollment assistance
I: 100% of Medicare Part D eligible persons were given information and/or enrolled in the prescription drug plan that best met their needs

Transportation
1 RSVP Volunteers and CHM residents provided transportation for volunteer activities and shopping
I: 31% of volunteers could not participate in RSVP without transportation provided
I: 92% of CHM residents say it is difficult to do shopping without transportation service

SNAP
1 Elderly assisted in accessing services and getting needed assistance
I: 100% of referral clients connected to services or given direct assistance
I: 100% of program participants said that SNAP services “helped them a lot” in terms of living independently
I: 77% of program participants indicated that without the SNAP caseworker they would have no one else to rely on for assistance
2 Bring about positive changes and offer expanded opportunities for neighborhood cooperation
I: 16 community events held to offer services and promote positive neighborhood interaction
I: 8 groups working in neighborhood

Immigrant Services
1 Clients are advised and assisted in meeting INS requirements for documentation
I: 100% of clients had proper documentation filed with INS
I: 18 people became U.S. Citizens
2 Clients gain access to needed community services or are given direct assistance by InterServ programs
I: 100% of referral clients connected to services or given direct assistance

Counseling
1 Participants learn household management and budgeting skills
I: 100% of surveyed participants indicate increased knowledge in household management and budgeting skills
2 Seniors provided monthly assistance with financial procedures enabling them to live independently
I: 100% of seniors assisted monthly with their financial procedures are able to remain living independently


Caregiver Support Services
1 Caregivers obtain assessed needs and coordinated services from Case Managers
I: 100% of caregivers received an assessment and coordination of services
2 After Assessment, caregivers in need receive respite in order to have a break from the demands of full time caregiving
I: 100% of clients needing respite care were connected to services

Helping Kids Succeed
Childcare
1 Preschoolers score at least 70% or above on age appropriate assessment
I: 92% scored at or above 70% on age appropriate assessment
2 Children who have extensive medical and emotional needs referred to the appropriate agencies for assistance in order to remain in school and succeed
I: 100% (30 children) referred to outside agencies were able to remain in our program
3 Infants developmentally prepared to move to preschool at age two
I: 100% infants were able to begin preschool at age two

Southside Youth
1 Youth in school learn acceptable behavior through safe, supervised recreation and social interaction activities
I: 20% reduction school incident reductions, SSY incident reports
I: 100% of the middle school youth who come to Wesley are not truant.
2 Weightlifting teaches discipline, work ethic, and school success
I: 100% completed volunteer hours, 90% on time for workouts, 3.2 GPA, 7 Honor Roll Students
3 Summer Jam/Spike youth participate in safe, organized summer leagues
I: 80% available team slots filled, 0 out of 1,733 players removed from league for behavior problems
4 Youth provided opportunity to complete court ordered community service
I: 100% that completed service